Thank you for your purchase from L.K HI-TECH AUTO LTD. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or a refund. Please see below for more information on our return policy.
Returns
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
L.K HI-TECH AUTO LTD
Attn: Returns
RMA # [Insert RMA Number]
Filoxenou 12, Strovolos
Nicosia, Cyprus, 2036
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You must provide us with a tracking number for the return shipment, ensuring that it is traceable.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Exceptions
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Questions
If you have any questions concerning our return policy, please contact us at:
Email: [email protected]
Company Information:
L.K HI-TECH AUTO LTD
Website: hitechauto.eu